Guest Services
The Myconian Villa Collection prides itself on the excellence of personalised service that becomes almost invisible, performed with discretion and efficiency in anticipation of a guest’s every need.
Our 24/7 concierge staff are available at all times to offer expert recommendations or assistance with reservations, travel arrangements, private excursions or anything else that you may require, among which (*on request):
- Luxury transfers from and to Mykonos airport or seaport
Please note that transfers are complimentary for all online bookings completed on our site and are offered for arrivals between 07:00 – 23:00. Past that time, guests are required to arrange a Private Transfer by contacting the hotel.
A 48 hours prior notice is required.
The shuttle might have a combination arrival with a max waiting of 40 min. - Welcome champagne and fresh juice on arrival
- Express check-in / check-out
- Unpacking and packing service*
- Multilingual staff
- Maid service twice daily
- Room service 24/7
- Daily newspaper*
- Laundry, dry-cleaning and pressing service
- Dedicated guest relations service
- Restaurant reservations and concierge services for activities on the island
- Water sports through external contractor
- Valet open space parking
- Private transfers to any location on the island*
- Private yacht and helicopter charters* (authorised and exclusive helicopter landing zone)
- Doctor call-outs*
- Babysitting service*
- Flower arrangements*
- Luxury car rental or personal chauffeur services*
- Limousine Mercedes Benz S Class
- Range Rover
- Porsche Cayenne
In addition to the above, for the Villas exclusively:
- Groceries and shopping service
- Butler service
- In-house chef services
Facilities
- 24h reception
- Luggage transfer service
- Free Wi-Fi
- Satellite television
- Mp3 player with speakers (or what you provide)
- Laptop or Tablet (on request)
- Baby Bed (on request)
- Kettle and Espresso coffee machine
- Choice of pillows
- Iron and ironing board
- Wake up service
- Early breakfast service
- Breakfast provided 7:30 – 11:00
- Providing food or breakfast to customers in special packages, if requested
- Free transfer
- Dry cleaning – Washing – Ironing service
- Daily room cleaning
- Daily change of towels and sheets
- Turndown service
- Change of towels (on request)
In-house chef
Our in-house chef services are customised for the villas with fully-equipped kitchens but can equally be enjoyed for special occasions in the privacy of your suite. Whether you wish to arrange for an intimate dinner, a catered party or simply have a craving for something that is not on the menu, a personal chef and his team are at your disposal to spoil you with their culinary craft. Their services include a daily delivery of fresh groceries, a unique selection of coffees and teas, daily breakfast prepared at your villa, as well as pool lunches on request.