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Guest Services

The Myconian Villa Collection prides itself on the excellence of personalised service that becomes almost invisible, performed with discretion and efficiency in anticipation of a guest’s every need.

Our 24/7 concierge staff are available at all times to offer expert recommendations or assistance with reservations, travel arrangements, private excursions or anything else that you may require, among which (*on request):

  • Luxury transfers from and to Mykonos airport or seaport
    Please note that transfers can be provided at an extra supplement, with our Luxurious Shuttle Bus, on sharing basis, for arrivals between 07:00 – 23:00. Past that time, guests are required to arrange a Private Transfer by contacting the hotel.
    A 48 hours prior notice is required.
    The shuttle might have a combination arrival with a max waiting of 30 min.
  • Welcome champagne and fresh juice on arrival
  • Express check-in / check-out
  • Unpacking and packing service*
  • Multilingual staff
  • Maid service twice daily
  • Room service 24/7
  • Daily newspaper*
  • Laundry, dry-cleaning and pressing service
  • Dedicated guest relations service
  • Restaurant reservations and concierge services for activities on the island
  • Water sports through external contractor
  • Valet open space parking
  • Private transfers to any location on the island*
  • Private yacht and helicopter charters* (authorised and exclusive helicopter landing zone)
  • Doctor call-outs*
  • Babysitting service*
  • Flower arrangements*
  • Luxury car rental or personal chauffeur services*
    • Limousine Mercedes Benz S Class
    • Range Rover
    • Porsche Cayenne

In addition to the above, for the Villas exclusively:

  • Groceries and shopping service
  • Butler service
  • In-house chef services

Facilities

  • 24h reception
  • Luggage transfer service
  • Free Wi-Fi
  • Satellite television
  • Mp3 player with speakers (or what you provide)
  • Laptop or Tablet (on request)
  • Baby Bed (on request)
  • Kettle and Espresso coffee machine
  • Choice of pillows
  • Iron and ironing board
  • Wake up service
  • Early breakfast service
  • Breakfast provided 7:30 – 11:00
  • Providing food or breakfast to customers in special packages, if requested
  • Dry cleaning – Washing – Ironing service
  • Daily room cleaning
  • Daily change of towels and sheets
  • Turndown service
  • Change of towels (on request)

In-house chef

Our in-house chef services are customised for the villas with fully-equipped kitchens but can equally be enjoyed for special occasions in the privacy of your suite. Whether you wish to arrange for an intimate dinner, a catered party or simply have a craving for something that is not on the menu, a personal chef and his team are at your disposal to spoil you with their culinary craft. Their services include a daily delivery of fresh groceries, a unique selection of coffees and teas, daily breakfast prepared at your villa, as well as pool lunches on request.